SHIPPING, RETURN & REFUND POLICY
SHIPPING WITHIN USA & CANADA
USA
- We offer Free standard shipping on all orders over $99.99
- A Flat Shipping rate of $6.99 will be charged for orders below $99.99
CANADA
- We offer Free standard shipping on all orders over $150 USD
- A Flat Shipping rate of $12.00 USD will be charged for orders below $150 USD
- Packages are shipped via leading providers including but not limited to USPS, UPS, FedEx and will typically take 3-5 business days.
- Expedite shipping is offered at a additional cost please use the "Contact Us Form" before you place your order incase you would like you product sooner.
- Orders are usually shipped on the same or following day based on if the order is place during normal or after business hours.
- All orders will be delivered to the address entered at the time of placing the order. No changes can be accommodated to shipping once order is place, so please choose your shipping address wisely.
- Orders once shipped cannot be cancelled
RETURNS AND REFUNDS
- Orders once placed cannot be amended or cancelled.
- We take your interest in us very seriously hence should you not be satisfied with your purchase once you receive the product we offer to accept returns.
- You will need to contact us using the contact us form here on the website or email us your request to return , within 24 hours of receiving the product along with your concern and pictures showing the nature of the defect / damage.
- Returns arising due to color , material, weaving extras , design or change of mind will not be approved simply because they are not considered defects or damaged.
- We reserve the right to review and approve or deny a return.
- No return request post 24 hours of the products delivery will be accommodated.
- We reserve the right to provide you with a return label. Contact us to see if a return label will be approved for you.
- There is a restocking fee of 30% on the original price of the product that would apply to all returns.
- Refunds will be processed within 5 business days from receiving the product back.
Why is our return policy so stringent ?
- Our products prices are extremely competitive , so we meet our customers needs and demand.
- We do not resell or refurbish any returned garment or jewelry.
- Please read our About Us section to learn more about our motto , all returns will be donated to deserving women and children in developing countries.
- Should you have additional questions or concerns please email us at " info@anokhas.com" or use our "Contact us" form here on the website.
We thank you once again for your interest in ANOKHA'S